Sensitive Laundry Wash
Tax excluded. Free shipping on U.S. orders $150+
Introducing the perfect solution for preserving and washing your delicate lingerie. Soak is a premium laundry detergent specifically designed to cleanse and protect your most cherished fabrics, ensuring they remain soft, fresh, and beautifully clean. Simply fill your sink or basin with water, add a small amount of Soak, and immerse your lingerie items. Its no-rinse formula means there's no need for extensive rinsing or wringing out. Just let your garments soak for a short period, and then gently squeeze out any excess moisture. Embrace your sensitive side with their scentless option that keeps your hand-washables (and sensitive skin) clean and fragrance-free.
- Made with plant derived and renewable ingredients
- Biodegradable, phosphate-free, dye-free, sulphate-free
- Safe for hand or machine washing (including HE)
Fabric & Care
Store Pickup
Need Help?
We're Here to Help
Your satisfaction is our priority. Our team of lingerie and fit experts is here to ensure your Journelle shopping experience is seamless from start to finish.
Hours of Operation
Monday – Friday: 9am – 5pm (EST)
For any questions or assistance, please reach out to us at help@journelle.com or call/sms: 1 888 885 6876
A member of our team will be delighted to assist you within 24 hours, Monday through Friday.
Shipping & Returns
Free Shipping on U.S. Orders $150+
| Shipping Method | Delivery Time Range |
| ECONOMY | 8-10 business days (add 4-5 business days for Warehouse processing) |
| STANDARD | 3-6 business days (add 4-5 business days for Warehouse processing) |
| TWO DAY | 2-3 business days (add 48 hours for Warehouse processing) |
| ONE DAY | 1 business day (add 48 hours for Warehouse processing) |
Due to a higher volume of orders during the holiday season, shipping times may be delayed. Shipping times are estimates. We cannot guarantee delivery dates during this busy time due to large order volumes and shipping carrier delays. Please note that shipping times do not include warehouse processing times.
Return Policy
We want you to love your lingerie, it's as simple as that. If it doesn't fit, isn't right, or you just aren't totally in love with it, don't fret, most items may be returned within 14 days of receipt.
We accept returns and exchanges on full priced items that have original tags and shields attached that have not been worn, altered, or washed. We cannot accept returns or exchanges on underwear, swim buttons, bodysuits, packaged products such as face masks, accessories, adhesive accessories, hosiery, personal care products, or items on sale.
Refunds will incur a 7% restocking fee to cover inspection and warehouse charges.
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Fit is Everything. We Make It Effortless.
Our expert Bra Fit Concierge service ensures you never settle for “close enough.” Whether in-store or virtual, we tailor the experience to your body, your lifestyle, and your comfort.
Female-Founded, Female-Focused.
We know what support really means. As a female-driven brand, everything we do is built around empowering women to feel confident, comfortable, and completely themselves.
Lingerie You’ll Actually Love to Wear.
We believe lingerie should spark joy, not frustration. Our thoughtful fabrics, inclusive sizing, and flattering silhouettes make getting dressed feel like an act of self-love.