How can I find the perfect bra size and style if I don’t remember what I bought before?
From Expert: Kiara
One afternoon, I met a client who wanted to repurchase her favorite bras but in a larger size. She couldn’t remember exactly which styles she had bought, and she didn’t have photos or a fit profile. So, we started fresh by measuring her for an updated bra size.
Based on how she described the fit of her old bras, supportive, smooth under clothes, and flattering under everyday tops, I pulled a few options that matched her description. We chose the Anais Balconette Bra, the Anais Plunge Bra, and the Victoire Bra, all in beautiful shades of nude that complement a range of skin tones.
When it came time to create her new client profile, we discovered she already had one under a different email. Out of curiosity, I checked her purchase history. To both our surprise, the bras she had loved before were the exact same styles I had just chosen for her.
She was so impressed that I could match her perfect bras purely from how she described the fit and feel. Since then, she’s returned to shop for more playful styles and colors, confident she’s found her true fit with Journelle.
Expert Tip: A thoughtful fitting can reveal how well we know our favorites - by listening to how a client describes her perfect fit, we can reconnect her with the exact styles she loves and the confidence that comes with them.
