Thank you for visiting journelle.com. We are committed to protecting your privacy.

Privacy Policy

At journelle.com, we are committed to providing you an excellent and safe online shopping experience, as well as a high level of customer service. In order to accomplish this, we collect, use, and share certain personal information. We value the security of your personal information, and we restrict access to your nonpublic personal information to those employees who need to know that information in order to maintain the high quality of customer and product service that is synonymous with Journelle.

We continuously strive to better your journelle.com shopping experience, and may modify our privacy policy in the future to reflect any modifications enacted. We invite you to return periodically for the most updated version of our online privacy policy.

Information Collection

We obtain certain information from you when you shop at journelle.com, including your name, billing address, shipping address, e-mail address, telephone number, and credit card information. When shopping at journelle.com, we may also collect certain details of your transactions and purchases. If you register for an account online or for our newsletter service, we may also ask for other information, such as your birthday and product preferences. To enhance your shopping experience, we may also collect non-personal information such as site usage history.

We collect certain to process your purchase transactions and also to improve our services to you. We may use this information to send marketing and promotional materials by mail or e-mail, or to contact you for account purposes. We may also use the information for internal purposes, such as analyzing customer preferences and trends.

Security of Information

Protecting your security is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL) authentication, an industry-standard encryption technology that guarantees the confidentiality of transactions made at our online site. This serves as a precaution to protect your information from third party interception. Unfortunately, no data transmission over the Internet can be 100% secure. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online. However, we continuously strive to protect your information and privacy as much as we can.

Journelle does not sell or license personal information. We may share certain information with our marketing partners to help bring you products and services, for example, a company that helps distributes our e-mail publication and newsletters. To view our e-mail marketing partner's privacy policy, please click here. Personal information may be disclosed if required by the law.

Opt-Out Procedure

When you register your e-mail address with us, you may receive promotional e-mails and newsletters with information about Journelle's new products, gifts, and special offers. You can choose not to receive these announcements at any time by opting out of delivery. To opt out of delivery, check the bottom of any e-mail for instructions on how to edit your e-mail preferences or to completely unsubscribe from all publications.

Children Under 13

Federal law requires us to take special steps to safeguard children's privacy, mandating that web sites directed at children under 13 follow certain requirements when collecting information on these children. journelle.com is not directed at children under 13, and does not consciously collect any personal information from children under 13.

Questions About This Policy

If you have any questions or concerns regarding this Privacy Policy, or the content or practices of journelle.com, you may contact us by e-mail at info@journelle.com or by telephone: (212) 255-7800.