Customer Service

  • Contact Us

    Email us anytime at help@journelle.com. Like you, we're addicted to our Blackberries and iPhones. Reach out anytime and we'll do our best to help.

  • FAQ

    You've questions? No problem, we've got the answers!

  • Shipping & Handling

    Everything you need to know about Journelle shipping and handling rates.

  • Returns & Exchange

    We want you to love your new lingerie as much as we do. If for some reason you don't, most items may be returned within 30 days of receipt.

  • Privacy Policy

    At journelle.com, we are committed to providing you an excellent and safe online shopping experience, as well as a high level of customer service. In order to accomplish this, we collect, use, and share certain personal information.

  • Terms of Use

    This website (the “Website”) is owned, operated and distributed by Journelle, LLC, a Delaware limited liability company (“Journelle”). By accessing any part of the Website, you are agreeing to the terms and conditions described here.